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1. #Www direct gov uk driving test how to#
2. #Www direct gov uk driving test driver#
3. #Www direct gov uk driving test manual#

Change your driving test appointment –.So if you have your own website, or just want to share the links on social media or write them down for your pupils, here are the most useful for the driving test. We always encourage people to link to the official services and information on the GOV.UK website. 2010: ‘Reporting for your practical test’ at the not-so-catchy address of 2013: ‘Documents to bring to your test’ at the more meaningful address of - but it’s still very long 2016: ‘What to take to your test’ at the simpler and clearer address of Thinking of linking? The driving test guide can now be found at It’s easy to read, and give out to someone.Īs an example, let’s have a look at how the link to the page about what to take to your test has evolved over the last 6 years. Links that are simpler and clearerĪnother big change we’ve made is improving the links for this latest version of the guide. So for example, the information about the independent driving section of the test is now with the rest of the information about what happens during the test. We’ve gone from 11 individual pages to read through, down to 7. So we’ve reorganised the guide to make it easier for the majority now reading on a mobile. It’s not surprising that people reading the guide on a mobile phone use the guide differently to someone reading it on a PC. Making it work better for people on a mobile phone Just 3 years ago, 28.5% of people viewing the driving test guide were using a mobile phone or tablet. And we’ve made it clear that you don’t need to bring the booking confirmation to your test. We’ve made sure it’ll be easy to find for people searching for deleted or lost booking confirmations.

So we’ve published a new page called check your driving test appointment details. The page about changing your test did mention in passing that you could use the service to ‘check your test date’ – but that was about it. “I’ve deleted my booking confirmation”Īs we looked at all of the data, we found people searching for what to do if they’d deleted their driving test booking confirmation email. So we’ve published a new page about upgrading an automatic car driving licence to address all of these points in one place. The information was all on GOV.UK, but scattered across separate pages. And what happened if they failed their test in a manual? Could they carry on driving an automatic?

#Www direct gov uk driving test how to#

They weren’t sure if they had to take another theory test, or how to book the driving test.

#Www direct gov uk driving test manual#

People were struggling to find information about upgrading an automatic car licence to a manual licence. Change the date of your driving test appointment - before and after We found gaps in information and filled themĪs we looked at how people were using GOV.UK, we found gaps in the information. It should mean that this page appears higher up in search engine results for people wanting to find an earlier test. So we’ve changed the page at to make it clearer that this is the service to use to find an earlier test (a ‘cancellation’). And the appointments that do come up at short notice are sometimes known as ‘cancellations’, so that’s a word being searched for too. They are, of course, searching for ‘earlier driving test’ or something similar.

But people aren’t searching for that any longer. The page on GOV.UK and the websites that went before it have always been described as ‘Change your driving test’. So more learners are looking to change their test when they’ve got it booked. So what did we find? What people are searching for has changedĪs you know, there's currently a longer wait to get a driving test than DVSA would like. We also looked at what people were searching for, and how they moved between the pages of the site. We started by looking at feedback left by people who use the site using the ‘Is there anything wrong with this page?’ link at the bottom of each page. I wanted to tell you a bit about what’s changed and why. We want to make it as simple as possible for people to find the information and services they need. In one of my first tasks here, I’ve been helping to improve the information about the driving test on GOV.UK. I’m now a content designer working at the Government Digital Service on the GOV.UK website.

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Until early December 2015, I worked at the Driver and Vehicle Standards Agency (DVSA). Making changes to help people get things done In this guest post, John Ploughman of the Government Digital Service talks about recent work that’s been done to improve driving test information on the GOV.UK website.